Frequently Asked Questions

How do I get my flight tickets?

Airline tickets are emailed to you as an e-ticket. We do not issue paper tickets and all you need to do is print out your ticket and show them that at check in with a valid passport or ID. The same applies for car hire and accommodation – simply print out the confirmation we send you instantly when you have done a booking online and present this at the hotel reception or car hire company check in counter that you have booked with.

Can I speak to someone?

We have a team of travel specialists waiting to make your dream holiday come true
From South Africa – dial 0860 23 24 25
From outside South Africa – dial +27 21 402 0048

What if I want to change my ticket?

Speak to our call centre agents (please *note* a change fee is payable for administration costs).

Can I book overseas accommodation?

Flightsite has thousands of hotels and airlines, car hire companies and hotels world wide simply go to and browse our wide selection of travel suppliers.

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